Growing Supervisor skills to empower staff performance.

In this concise, condensed course, Supervisors can expect to polish their skills and grow confidence in these four broad areas:
- Creating a positive workplace environment that encourages people to be the very best they can be.
- Setting crystal clear expectations of performance and behaviour. Giving instructions in a clear, concise, manner that staff understand, are motivated by and can act on.
- Providing feedback that connects directly with the expectations and is specifically designed to grow performance and ensure staff know how to improve.
- Understanding managing people from other cultures “Things have unique meanings depending on where you come from”.

The workshop is presented by Forte Management’s Helen and Tony Smale. They bring decades of experience as training presenters, coaches and consultants.
Their programmes are lively, engaging and customised for each audience. They use engaging and relevant real-world examples – often drawn “on-the-fly” from the audience.